Milbeth Privacy Policy — Your Data, Your Rights

1. Introduction & Scope

This Privacy Policy ("Policy") outlines how Milbeth collects, uses, stores, and protects the personal information of users on the Milbeth platform — including the milbeth.app website and the Milbeth mobile application.

We believe transparency is the foundation of trust. This Privacy Policy is written in plain language so every user can clearly understand how Milbeth handles their data — no legal jargon, no ambiguity.

This policy applies to:

• Anyone who has created or intends to create an account on Milbeth.
• Users who browse the website without creating an account.
• Users who download or use the Milbeth app.
• Users who contact our support team.

By using Milbeth, you agree to this Privacy Policy. This Policy is part of our Terms & Conditions An integral part.

2. What Information We Collect

Milbeth only collects information that is strictly necessary. Details are provided below:

3. How Information Is Collected

Milbeth collects information in several ways. Each method is described in detail below:

• Directly from you: You provide information directly when filling out the registration form, completing KYC verification, or contacting support.
• Automatically: When you use Milbeth, our system automatically records your device information, browsing patterns, and activity on the platform.
• Via cookies and tracking technologies: Our website and app use cookies to manage sessions and improve your experience.
• During the verification process: ID documents and a selfie photo may be collected during KYC verification.
• During payment processing: Transaction details are automatically recorded during deposits and withdrawals.

4. How Your Information Is Used

Your information is used only for specific, legitimate purposes. Here is how Milbeth uses your data:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To operate betting, lottery, and other gaming services smoothly.
• Financial Transactions: To process deposits and complete withdrawal requests.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: As part of our KYC and AML processes to meet regulatory requirements.
• Customer Support: To resolve your issues and complaints promptly and effectively.
• Experience Improvement: To analyze your preferences and usage patterns in order to improve the platform.
• Promotional Communications: To notify you of new offers and bonuses, with your consent. You may withdraw this consent at any time.
• Responsible Gaming: To detect unusual betting patterns and provide timely support.

5. Data Sharing Policy

Milbeth does not sell or share your personal information with third parties. Information may only be disclosed in the following limited circumstances:

• Payment Processor: Only the information necessary to complete a transaction is shared with payment partners such as bKash, Nagad, Rocket, or your bank.
• Legal Authorities: We may be required to disclose information under court orders, government directives, or other legal obligations.
• KYC Verification Service: Only the minimum necessary identity information is shared with licensed third-party providers for identity verification.
• Security Investigation: Information may be shared with regulatory authorities during investigations into fraud or criminal activity.
• Business Transfer: In the event of a merger or acquisition involving Milbeth, users will be notified in advance.

6. Cookie Policy

Milbeth uses cookies to enhance your experience and keep the platform secure. Cookies are small text files stored on your browser or device.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

7. Data Security Measures

Milbeth follows the highest industry standards to protect your data. Our security layers include:

• SSL/TLS Encryption: All data transmissions occur over encrypted connections, preventing any third party from intercepting them.
• AES-256 Encryption: Sensitive data stored in our database is protected with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — only its bcrypt hash is retained.
• Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected around the clock by firewalls and intrusion prevention systems.
• Regular Security Audits: Third-party experts regularly audit our systems for security vulnerabilities.
• Limited Access: Only authorized personnel can access specific data, strictly limited to what their role requires.
• 24/7 Monitoring: Our security team monitors systems around the clock and detects suspicious activity in real time.

8. Data Retention Period

Milbeth does not retain data longer than necessary. Retention periods by data type:

• Account Information: For the duration of your active account, plus 5 years after closure (as required by law).
• Financial Transaction Records: Minimum 7 years, as required by financial regulatory authorities.
• KYC Documents: Five years after account closure.
• Support Contact: 2 years after last contact.
• Log Files & Device Information: 90 days to 1 year.
• Marketing Consent Records: 3 years after consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized.

9. Your Rights

Milbeth ensures you have full control over your data. Here is what you can do:

To exercise these rights, email us at support@milbeth.app. We will respond within 30 business days.

10. Minor Protection

Milbeth strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration.
• Age is re-confirmed during the KYC process.
• If a user is found to be underage, their account will be immediately closed and their data deleted.

11. Policy Changes

Milbeth may update this Privacy Policy from time to time. When changes are made, we will:

• We will notify you at your registered email address at least 14 days before any changes take effect.
• A notice will be displayed on the website homepage.
• We will update the "Last Updated" date at the top of this page.

For significant changes, your active consent may be required. Continued use of the platform after any changes will be considered acceptance of the updated policy.

12. Contact

For any questions, requests, or concerns regarding this Privacy Policy, please get in touch with us:

For more general questions, visit our FAQ Page Visit the page to learn about responsible gaming. Responsible Gaming Visit the page.